Shipping & Return Policy

Shipping Policy

We offer FREE STANDARD SHIPPING on all orders to the contiguous United States.

There is no minimum purchase requirement to qualify for free standard shipping. Shipping costs are automatically covered at checkout.

We currently ship to addresses within the contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or locations outside the contiguous United States.

Order Processing

Orders are processed Monday through Friday, excluding major holidays.

Most orders are processed and shipped within 1–2 business days after the order is placed.

Once your order has shipped, you will receive a confirmation email with tracking information.

Standard delivery generally takes approximately 3–7 business days after shipment. Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, and other circumstances beyond our control.

Shipping Delays

Occasionally, orders may experience delays due to carrier issues, severe weather, holidays, or other unforeseen circumstances.

If your tracking information has not updated for an extended period, please contact our Customer Service team for assistance.

Shipping Address

Please carefully review your shipping address before completing your order.

If you need to correct an address, please contact Customer Service as soon as possible. We cannot guarantee that an address can be changed after an order has been submitted or shipped.

Return & Refund Policy

We want you to be satisfied with your purchase. Eligible products purchased directly from our website may be returned within 30 days of purchase.

Return Eligibility

To qualify for a return, products must:

Be returned within 30 days of purchase
Be unused and in like-new condition
Be in the original packaging when applicable
Include original tags, parts, and accessories when applicable

Products that are damaged, altered, missing parts, or damaged through misuse or negligence may not be eligible for return.

Customized Products

Customized products are final sale and cannot be returned or exchanged.

Please carefully review your customization details before placing your order.

Damaged or Defective Products

If your order arrives damaged or your product has a manufacturing defect, please contact Customer Service as soon as possible.

We may request photos or other information to help us evaluate the issue.

Eligible damaged or defective products may qualify for a replacement or refund.

Return Shipping

For eligible returns, customers may be responsible for return shipping costs unless the item is defective, damaged upon arrival, or the return is caused by an error on our part.

Instructions for returning an item will be provided after your return request has been approved.

Refunds

Once your returned item has been received and inspected, approved refunds are generally processed within 10 business days.

Refunds are issued to the original payment method.

Original shipping charges are non-refundable. Since standard shipping is free, no original shipping fee will be deducted from eligible refunds.

Please note that your bank or payment provider may require additional time to post the refund to your account.

Exchanges

Eligible products may be exchanged for the same item, subject to availability.

If the requested replacement is unavailable, we may provide another appropriate resolution in accordance with this policy.

Retailer Purchases

Products purchased from an authorized retailer are subject to the retailer’s own return and exchange policy.

Please contact the retailer directly for purchases made through a third-party retailer.

How to Start a Return

To request a return or exchange, please contact our Customer Service team with your order number and the email address used to place the order.

Please wait for return instructions before sending any product back.

Returns must be approved through our return process before they are shipped to us.

We reserve the right to review and approve returns in accordance with this policy.

Contact Us

If you have questions about shipping, returns, refunds, or exchanges, please contact our Customer Service team.

Email: [email protected]
Phone: 1-800-273-7024

Last Updated: September 2026.